Your Privacy Matters

1. Information We Collect

We collect information you provide directly when you use our services, request a quote, subscribe to our newsletter, or contact us. This may include:

• check_circleFull name and job title
• check_circleBusiness email address and phone number
• check_circleCompany name and website URL
• check_circleProject details and service requirements
• check_circlePayment and billing information
• check_circleCommunication preferences

2. How We Use Your Information

We use the information we collect to provide, maintain and improve our services. Specifically we use your data to:

• check_circleDeliver and manage the digital marketing services you have engaged us for
• check_circleCommunicate with you about projects, updates, and service changes
• check_circleSend newsletters and marketing communications (with your consent)
• check_circleProcess payments and maintain accurate billing records
• check_circleAnalyze website usage to improve user experience
• check_circleComply with legal obligations and enforce our agreements

3. Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• check_circleWith trusted service providers who assist us in operating our business (e.g., hosting, analytics, payment processing) under strict confidentiality agreements
• check_circleWhen required by law, regulation, or legal process
• check_circleTo protect the rights, safety, or property of Ceylond, our clients, or the public
• check_circleIn connection with a merger, acquisition, or sale of assets (with prior notice)

4. Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server infrastructure, and regular security audits.

While we strive to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to promptly addressing any breaches in accordance with applicable laws.

5. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings.

• check_circleEssential Cookies — Required for the website to function properly
• check_circleAnalytics Cookies — Help us understand how visitors interact with our site
• check_circleMarketing Cookies — Used to deliver relevant advertisements and measure campaign effectiveness

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• check_circleAccess — Request a copy of your personal data we hold
• check_circleRectification — Request correction of inaccurate or incomplete data
• check_circleErasure — Request deletion of your personal data under certain conditions
• check_circleRestriction — Request limitation of processing of your data
• check_circlePortability — Request transfer of your data to another service provider
• check_circleObjection — Object to processing of your data for direct marketing purposes

To exercise any of these rights, please contact us at privacy@ceylond.com.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, it is securely deleted or anonymized.

8. Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently gathered data from a minor, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page with a revised 'Last Updated' date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please reach out to us:

• check_circleEmail: privacy@ceylond.com
• check_circlePhone: +94 77 123 4567
• check_circleAddress: Ceylond Digital Agency, Colombo, Sri Lanka